Use the interactive builder on our homepage — upload your image, choose a shape and size, and preview your cookie before you check out. After ordering, we'll confirm your final print-ready file by email if we have any questions about resolution or cropping.

Round or Square in Small (7.5cm / 2.95in, $4) or Large (9cm / 3.5in, $5), Rectangle in Large (9x6cm / 3.54x2.36in, $5), and a fully Custom Shape cut to any outline, such as a maple leaf or a brand mascot ($6).

Yes — we use full-colour, food-safe edible ink printed directly onto a real shortbread cookie. It tastes just like a normal cookie; the print sits on top as a thin, flavourless sugar-paper layer.

Our base recipe is a butter shortbread containing wheat, dairy and egg. If you have a specific allergy or dietary requirement, contact us before ordering and we'll confirm whether we can accommodate it.

Every cookie is individually heat-sealed, keeping it fresh for up to 6 weeks at room temperature — no refrigeration needed. This is well beyond the 1–2 weeks typical of most bakeries.

Standard orders are baked, printed and packed within 3–5 business days, then shipped to every Canadian province in thermal-lined, rigid packaging designed to keep cookies intact in any weather.

Since production starts shortly after checkout, changes or cancellations can only be made within 12 hours of placing your order — contact us as soon as possible.

Yes, from 200 units, with volume tiers starting around $3.60/cookie and dropping to $2.85/cookie at 1,000+. See our Business page for full pricing, multi-address shipping and branded packaging options.

Contact us within 7 days of delivery with a photo of the issue and we'll reprint your order or refund you at no cost — see our full Refund Policy for details.